Flood Recovery hubs, grants and support services
Recovery Support Services
If you have been affected by floods, Recovery Support Services will help you in your recovery journey by providing personalised, long-term support. Recovery Support Services will link you to your own personalised recovery support worker, who can help you navigate and access services and disaster assistance packages.
Recovery support workers will walk alongside you, providing you with help to address the complex challenges and issues that emerge throughout your recovery journey.
Who can use these services? Anyone directly impacted by the floods:
- Residents with damaged or destroyed homes
- Residents experiencing additional impacts from the floods (i.e., social, emotional and financial)
- Business owners
- Primary producers and rural landholders
The following RSS providers cover the Lismore LGA:
Nimbin Recovery Support Services
Nimbin Neighbourhood and Information Centre
Call (02) 6689 1692 or email nimbinrss@nnic.org.au
Uniting Recovery Support
Call 0403 786 473 or email recoverysupport@uniting.org
Social Futures Recovery Connect
Call 1800 719 625 or email recoveryconnect@socialfutures.org.au. For information on RSS in other locations, please see the factsheet.
Community hubs
Resilient Lismore
215 Keen Street (corner of Conway and Keen Streets), Lismore
Operating hours:
- Monday CLOSED
- Tuesday 9am to 4pm
- Wednesday 9am to 4pm
- Thursday 9am to 4pm
- Friday 9am to 4pm
- Saturday CLOSED
- Sunday CLOSED
A grassroots community run organisation supporting flood impacted community with:
- A community hub – connecting locals with support services, information, tool library, donated goods and logging requests for help.
- Repair to Return project - Helping with temporary repairs to kitchens, bathrooms, and walls, so that people can be safe and secure in their homes whilst they are waiting for a buy back or more permanent solution.
Email on hello@resilientlismore.org.au or visit the website.
Village hubs
There are several community hubs across the North Coast region providing support to flood impacted people. From food support, donated goods, mental health support and other services.
Woodburn Hub
108 Richmond Street, Woodburn
See their Facebook page
Wardell Core
3 Sinclair Street, Wardell
See their Facebook page
Coraki Community Hub
Shop 1 /121 Raymond Terrace, Coraki
See their Facebook page
The Bungawalbyn Hub
See their Facebook page
Hub 2484 (Murwillumbah)
Shop 7, 41-45 Murwillumbah Street, Murwillumbah
See their Facebook page
Nimbin RSS support
71 Cullen Street, Nimbin
Visit their website
Farmer and Primary Producer Recovery Support Services
As of 30 April, 2024, the DPI RRSS will no longer operate as 1:1 case management support services to individuals. Instead, they have moved to a “group delivery model” of recovery support, to ensure they meet the evolving needs of primary producers and industries impacted by disaster. This pilot models will allow the RRSS to work alongside primary industry groups and representatives to identify and address ongoing industry-specific barriers to recovery. This new model aims to help primary producers also become more resilient for future challenges, including flood, fire and drought.
For primary producers needing individual support
Current RRSS clients are transitioning from DPI to other Recovery Support Services (RSS). For further information around this transition, please contact the DPI general line on 0448 077 684 or email them at flood.recovery@dpi.nsw.gov.au.
To contact the other Recovery Support Services please see this factsheet with contact details or the Recovery Support Services tab at the top of this webpage.
Indigenous Flood Support Services
Rekindling the Spirit provides flood relief support, case management and advocacy for First Nation’s people.
Supporting with:
- Material aid and food
- Replacing important documents
- Health and wellbeing
- Housing/Accommodation
- Finances
- Education
Contact: Karri Williams on (02) 6622 5534 or via mobile on 0491 032 361.