Flood Recovery
Recovering from a flood can be slow, difficult, and often emotionally exhausting. Once the danger of the flood has passed, find information and support to help you.
The NSW SES will advise when it is safe for residents and businesses to return to a flood-affected area and provides steps to consider when returning to your property after a flood. They also highlight various risks to be aware of and advise on general and electrical safety and cleaning up.
Legal and financial advice and assistance
For free legal help, including insurance claims and disputes, housing and tenancy, financial hardship, workplace rights, Centrelink, domestic and family violence and government disaster grants, call the Disaster Response Legal Service NSW on 1800 801 529 Monday to Friday 9am to 5pm.
Disaster recovery map
Use the NSW Government's disaster recovery map to find local information about disaster recovery, road closures, hazard alerts, waste removal and development application processes.
Replacing ID, licences and personal documents
If your identification, licences, certificates, permits, registrations, or documents are lost or damaged, you can apply for replacements using these useful instructions from the NSW Government.
Landlords’ and tenants’ rights
When properties are affected by natural hazards like floods, tenants and landlords have rights and responsibilities under NSW laws.
Recovery support service
Anyone affected by a flood is eligible to access Recovery Support Services, which links you to your own recovery support worker who can help you navigate and access services and disaster assistance packages.
Staying healthy
When cleaning up after a flood, remember to look after yourself. This checklist from NSW Health outlines precautions you can take to prevent illness and keep yourself safe.