Residents at the heart of Lismore City Council’s new website

Published on 18 April 2023

Lismore City Council has launched a new website to provide a fully accessible “one-stop shop” to easily pay rates, find your Bin Day or quickly find the information residents and ratepayers are looking for, plus much more.

The new site combines Council’s previous site with the Goonellabah Sports & Aquatic Centre and Northern Rivers Waste at one easily navigable location.
 
The new site makes transactions such as paying rates much easier, which means people won’t have to spend their time on the phone with Council.

The new website at www.lismore.nsw.gov.au features:

• a fresh, clean look with useful content that is easy to read
• a mobile-friendly design that looks great on all devices
• a much-improved new search tool that makes information easier to find
• an interactive map that shows services, facilities, events and parks located nearby
• more photos to showcase the natural beauty of the Lismore and its villages.

Council’s General Manager Jon Gibbons said he was proud of the small in-house team that designed and built the new website.

“From day one, we knew we had to put our customers, residents, businesses and visitors at the heart of the project to help them find exactly what they’re looking for regardless of location, age, ability or technology,” he said.

“We also tested the new website ahead of launching with our Access and Inclusion Advisory Group to get its feedback to ensure the site is accessible for all.

“We’ll continue listening and making improvements based on the community’s feedback.”

If community members would like to provide feedback, they can email media@lismore.nsw.gov.au.