Information for businesses and residents on flood recovery support and assistance

This page will be updated with the most recent recovery information.


The Lismore Recovery Centre is now closed.

All support services provided through the centre are still available to flood-affected residents.

See the contact sheet below for details of how to contact agencies and organisations that can provide assistance, or visit

If you are confused about where to find help, phone us on 1300 87 83 87 and we will help you find the right assistance.

Flood Recovery Assistance Contact Sheet


Here is a snapshot of some of the flood assistance people, businesses and community groups can access. For detailed information, forms and links, go to

Eligible individuals and families whose homes and essential household items have been destroyed or damaged by a natural disaster can access grants. Phone Disaster Welfare Services on 1800 018 444. There is also a separate one-off Commonwealth Disaster Recovery Payment, a non-means tested payment of $1000 for eligible adults and $400 for eligible children. Phone 180 22 66. This closes 4 October.

Small businesses
Grants of up to $15,000 and loans of up to $130,000 are available at a concessional rate to small businesses. Phone the NSW Rural Assistance Authority on 1800 678 593. Closes 13 October.

Non-profit organisations
A grant up to $15,000 are available to all eligible non-profit organisations for clean-up and immediate restoration costs. Phone the NSW Rural Assistance Authority on 1800 678 593. Closes 13 October.

Sporting clubs
Support is available to sporting clubs to meet costs to restore essential club facilities that have been damaged or destroyed. The assistance is made available to those clubs that do not have the financial capacity to meet restoration costs from their own resources, but which have the capacity to repay any loan granted.NSW Treasury administers this scheme. Phone 9228 5062. This finance is available to those unable to obtain assistance through normal channels. Closes 13 October.

Primary producers
Grants of up to $10,000 per farm enterprise is available to all eligible primary producers for clean-up and immediate restoration costs. Phone the NSW Rural Assistance Authority on 1800 678 593. Closes 13 October.



City Centre Manager Jason Mumford and Lismore City Council's Acting Manager Economic Development Tina Irish are providing ongoing post-flood business advice and support to businesses inundated by the recent flood. The unit provides practical pathways to support the needs of the business community, with a particular focus on helping businesses with Rural Assistance Authority Category C funding applications, loans and guidance in relation to the next steps businesses can take should their flood insurance claims be declined.

For more information or to book an appointment, please contact Jason Mumford on 0417 623 265 or Tina Irish on 0427 003 645.


Lismore City Council is available to provide advice and assistance to all residents and commercial and industrial business owners affected by the recent floods. We want to ensure you rebuild your home or business right and get the right advice to avoid more work or revisiting issues later on. Read our fact sheets below for more.

Fact Sheet - Flood Recovery Residential Development

Fact Sheet - Flood Recovery Commercial-Industrial Development