Disaster recovery exercise takes Council offline

Tuesday, 19 December 2017

Lismore City Council will undertake a disaster recovery exercise over the Christmas break to test its IT systems in the event of a major catastrophe.

The exercise is designed to simulate what would happen should a disaster wipe out the Corporate Centre in Goonellabah.

Council’s IT systems will be taken offline from Wednesday to Friday, 27-29 December, and most online transactions will not be available during this time including online payments and DA tracking.

Facilities such as the Lismore Recycling & Recovery Centre and the Goonellabah Sports & Aquatic Centre will remain open, but people should be mindful that the disaster exercise could cause some delays or unexpected glitches.

“We hope all facilities will operate as normal, but this is the first time we have ever done this type of simulation, so there are definitely unknowns,” IT Manager Garth Hayhurst said.

“This will demonstrate how prepared we are for a disaster and give us an indication of our resilience should a major disaster occur. The focus is about how fast we can get back to normal business following a major event such as a fire or severe storm.”

Residents are encouraged not to make payments or attempt online transactions with Council from Wednesday to Friday, 27-29 December.

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