Promoting Lismore business through branding, promotions and events

Lismore Business Promotion Program

Lismore Business Promotion Program is a partnership between business, Council and the community, funded by the Special Business Rate Variation Levy (SBRVL). The SBRVL is governed by the Lismore Business Panel and administered by Council. The purpose of the SBRVL Lismore Business Promotion Program funding is to boost our presence as a regional centre, with the revitalisation of the city centre identified as being the key to this objective.

The SBRVL is levied annually on all business properties in the Lismore Urban Area to fund the Lismore Promotion Program.

The Lismore Business Panel oversees and provides guidance to the City Centre Manager (CCM) who is employed to implement the business plan. The CCM is responsible for projects contained within the Lismore Business Promotion Program's Business Plan year-to-year and is also charged with carrying out the more strategic and long-term process of city centre revitalisation.

The Lismore Business Promotion Program is responsible for a comprehensive range of activities including:

  • Year-round advertising, marketing and promotions.
  • Coordination of major CBD events, markets, music, entertainment and activities in the city centre.
  • Placemaking and place management.
  • Effective use and dissemination of the 'Lismore – Come to the Heart' brand.

For information or to apply to use the Come to the Heart logo, please read the Lismore Come to the Heart Brand Procedure, visit the Come to the Heart website or contact the Lismore City Centre Manager on (02) 6625 0500.


Lismore Business Plan 2016-2018

The 2016-2018 Lismore Business Plan provides the strategic direction for Lismore Business Promotion under the responsibility of the City Centre Manager (CCM) for a two-year period from July 2016 until June 2017.

The primary objective of the plan is to improve and expand the Lismore City Centre revitalisation process and enable businesses in the CBD and Lismore Outer Urban Area to benefit from promotional activities contained in the Plan.

Program Vision: "Lismore is a welcoming hub for business, community and visitors alike. Our City Centre is integral to our economy, cultural aspects and community, and through a unified approach, Lismore will be a vibrant destination for everyone to enjoy.”

A key element of the Lismore Business Plan is to provide multiple opportunities for the Lismore Business Panel and the CCM to work with local business, Council departments and community organisations or individuals on joint initiatives to ensure cohesion and unity.

Lismore Business Plan 2016-2018



Your Councillors at Work Attendance



Pecuniary Interest Declarations

Pecuniary Interest Register

Council’s Code of Conduct and the Information and Privacy Commissions Guideline 1: For Local Councils on the disclosure of information contained in the returns disclosing the interest of councillors and designated persons developed under the Government Information (Public Access) Act 2009 (NSW) require the Pecuniary Interest Returns that are completed by Councillors and Designated staff annually to be published on Council's website: 

The following personal information has been redacted pursuant to S6(4) and 14(2) table 3(a) of the GIPA Act. See also clause 3.5 of Guideline 1 from each of the Pecuniary Interest Returns :

  • Councillors and Designated Staff members’ place of residence; and
  • Councillors and Designated Staff members’ signature details.

If you would like to view the original hard copy Pecuniary Interest Returns please call (02) 6625 0500 to make an appointment with the Public Officer.


Open Access Information

Under the Government Information (Public Access) Act 2009 (NSW) (GIPA Act), you are entitled to see a lot of information that Council holds in records. We are currently working to make more of this information available on the website.  The GIPA Act also encourages routine and proactive release of information, and we can release different information to you in different ways.

Open Access (Mandatory Proactive Release)

This covers information routinely available on our website, free of charge. It includes media releases and annual reportsmeeting agendas and minutes and other information. Do a search for anything else you need.

Council Policies 

Code of Conduct

Code of Meeting Practice 

DA Tracker

Pecuniary Interest Disclosure Register


Proactive Release 

We release other information that is frequently requested by the public, or is of public interest, either free of charge or at minimal cost. 

Informal Release

We can release some information free of charge with informal requests, though conditions may apply. For example, you may be entitled to information about yourself, but not someone else. 

There is no fee for the request, however charges may apply for copying of documents. You also need to be aware of copyright restrictions as this can impact Council’s ability to provide access to certain information. There may be circumstances where Council cannot provide copies of information unless it receives the copyright owner’s written consent. 

Apply online here -
Open Access Information Request form.

Formal Release 

Formal releases are required for information not available using the methods above. Maybe it’s information about another person whose agreement you need, or sensitive or confidential information. Charges and time limits apply.

Apply online here - Government Information (Public Access) - Access Application form. 

Your right to information

You can find out more about your right to information from the Information and Privacy Commission NSW, NSW Civil and Administrative Tribunal. and the Office of the Australian Information Commission.

If you have any questions about accessing Lismore City Council information, please phone our Customer Contact Centre on (02) 6625 0500.

Contact Us

With Online Self Service you can find information, lodge an application, report a problem, change your registered contact details and complete other Council business at a time that is convenient for you. 

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Please note that requests logged online will be dealt with during normal business hours. 
Please call us for emergencies 24/7 and urgent matters.

Make a payment
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Write to Us:

PO Box 23A, Lismore NSW 2480. Australia

Phone Us:

(02) 6625 0500

Visit Us:

43 Oliver Avenue
Goonellabah NSW 2480
View in Google Maps (external link)
ABN: 60 080 932 837

Government information public access (GIPA)

Government information public access (GIPA) - Online Application Form